FAQ

Frequently Asked Questions

Products

  • What are the differences between Original, Spoiler, Touring, Sport and Racing screens?  (answer)
  • What is a Varioscreen? (answer)
  • What is a Vario-Touring Screen? (answer)
  • What is a Racing screen for Naked Bikes? (answer)
  • What is a Varioscreen for Naked Bikes? (answer)
  • What is a Vario-Touring Screen for Naked Bikes? (answer)
  • What is a Highway Shield? (answer)

  • What is a Custom shield? (answer)

  • What is a Speed Screen? (answer)

  • What is a Road Shield? (answer)

  • What is a Street Shield? (answer)

  • Which factors have a bearing on wind protection? (answer)

  • Turbulence - Is the screen too high or too low? (answer)

  • Where can I check the length of the screen and what does it indicate? (answer)

  • How strong is the tint/transparency? (answer)

  • Does my screen have a general operating license? (answer)

  • What is a screen printing? (answer)

  • What material are the screens? (answer)

  • What is the Burning Glass Effect? (answer)

  • How do I clean my screen? (answer)

  • How can I order spare parts? (answer)

  • Can I reorder the upper/lower part of my Varioscreen separately? (answer)

  • Forgot your username/password? (answer)

 


Sales/Distribution

Private Customers


  • What do the different traffic light colours mean? (answer)

  • Which methods of payment are available to me (private customers within Germany)? (answer)

  • Which methods of payment are available to me (private customers outwith Germany)?(answer)

  • Why can I not select my country? (answer)

  • Which provider will the goods be sent with? (answer)

  • How long after my order will it be before I receive the product (dealers and private customers within Germany)?  (answer)

  • How long after my order will it be before I receive the product (dealers and private customers outwith Germany)?  (answer)

  • Is express delivery possible? (answer)

  • What are the shipping costs (private customers)? (answer)

  • Can I buy my screen directly from you/have my screen assembled by you? (answer)

 


Complaints/Returns

  • How do I proceed in case of a complaint on my screen? (answer)

  • My screen does not fit the fairings - what should I do? (answer)

  • How do should I proceed in the case of a return? (answer)